Privacy Policy

This Privacy Policy explains what we do with your personal data. It describes how we use and handle your personal data to fulfill our legal obligations towards you. NORTÉCNICA – REPRESENTAÇÕES E TÉCNICAS S.A. is committed to protecting your personal data, and your privacy is important to us.

A. Our commitment
The processing of any personal data collected by NORTÉCNICA – REPRESENTAÇÕES E TÉCNICAS S.A., or provided to us, is the responsibility of NORTÉCNICA – REPRESENTAÇÕES E TÉCNICAS S.A., a limited company with corporate registration number 500203261, headquartered at Rua Tronco 67, 4465-275 SÃO MAMEDE DE INFESTA. We may occasionally make changes, and the new version will be published on our website.

B. Personal data we may collect
In this Privacy Policy, "Personal Data" means information related to you that allows us to identify you, directly or indirectly. Your personal data may include, for example, your name, tax identification number, contact details, transactions, and interactions with us. We collect some of your personal data, for example, when you purchase our products or services, use our website, or contact us. It is important to note that we only process relevant information collected from you to provide the products or services you expect. In any case, you have control over the Personal Data we process. When asked to provide Personal Data, you may refuse. However, if you choose not to provide the necessary Personal Data for us to supply a product or service, we may be unable to provide it.

C. How we use your personal data
We use your Personal Data to develop our business relationship with you. This includes:

• Sales
• Improvement of our products and services
• Marketing (directories, newsletters, direct marketing, profiling)
• Loyalty programs (cards, events, challenges, raffles)
• External communication
• Compliance with legal obligations
• Litigation

D. How long we retain your personal data
We retain your personal data only for as long as necessary to fulfill the objectives identified in the previous section and to comply with the law. Once the maximum retention period is reached, your personal data will be anonymized or securely destroyed/deleted.

E. Your rights regarding personal data protection
Under any circumstances, you have the right to request:

• Additional information about how we use your personal data;
• Access to your personal data;
• Transfer of your personal data to another entity;
• Update of your personal data;
• Deletion of your personal data;
• Suspension of processing your personal data if you object to it;
• Limitation of how we use your personal data while we correct or clarify any doubts about its content or use;
• Provision of a channel for contesting decisions made solely based on automated processing of your personal data.

You also have the right to withdraw or alter, at any time, the consent you have given for us to use your personal data when the processing is based on consent.

The exercise of these rights is exempted when your personal data is used to safeguard public interest, such as in cases of crime detection and prevention, or when it is subject to professional secrecy.

To exercise your personal data protection rights or if you have any questions about how we use your personal data, please contact us through the following means: Postal
You may also contact our Data Protection Officer at the same postal address or via email at nuno.pereira@nortecnica.pt If you are dissatisfied with how we use your personal data or with our response to your request to exercise your rights, you can file a complaint with the Comissão Nacional de Proteção de Dados (CNPD) – Address: Rua de São Bento, 148 – 3º, 1200-821 Lisbon – Phone: +351 213 928 400 – Fax: +351 213 976 832 – Email: geral@cnpd.pt.

F. How we protect your personal data
We have implemented all necessary measures to ensure the confidentiality and security of your personal data, in line with national and international best practices, to protect your data, including technological controls, administrative, technical measures, and procedures to ensure the protection of your personal data, preventing misuse, unauthorized access and disclosure, loss, improper or inadvertent alteration, or unauthorized destruction.

Notable measures include:

• Restricted access to your personal data only by those who need it for the purposes described above;
• Secure storage and transfer of personal data;
• Protection of information systems to prevent unauthorized access to your personal data;
• Implementation of mechanisms to ensure the integrity and quality of your personal data;
• Ongoing monitoring of information systems to prevent, detect, and prevent misuse of your personal data;
• Redundancy of equipment for storage, processing, and communication of personal data to prevent loss of availability.

G. Updates to this Privacy Policy
Occasionally, we may change this Privacy Policy. To stay updated, visit this page as all changes will be posted here.

H. Use of cookies and Privacy and Security Policy
What is a Cookie?
Cookies are files that contain small amounts of information downloaded to your device when you visit a web page. Their main purpose is to recognize the user whenever they access the website, also allowing for improved quality and use of the page. Cookies are essential for the operation of the Internet; they do not damage the user’s device, and if enabled in your browser settings, help identify and resolve potential errors on the website.

Identification of Cookies Used

Session Cookies:
These are temporary and are available until the session ends. The next time you access your browser, these cookies will no longer be stored. The information obtained helps manage sessions, identify issues, and provide a better browsing experience.

Analytical Cookies:
These cookies are used to analyze how users use the website, highlight articles or services that may interest users, and monitor website performance, identifying the most popular pages, the most effective navigation methods, or determining the reason some pages receive error messages. These cookies are used solely for statistical creation and analysis, without collecting personal information.

Functionality Cookies:
These cookies remember user preferences regarding website navigation, so you do not need to reconfigure and personalize every time you visit. Disabling Cookies You can allow, block, or delete cookies installed on your device through your browser settings. Please read your browser’s help section for more information on how to activate "private mode" or unblock certain cookies.

Internet Explorer: Tools -> Internet Options -> Privacy -> Settings. For more information, consult Microsoft support or your browser’s Help.

Firefox: Tools -> Options -> Privacy -> History -> Custom Settings. For more information, consult Mozilla support or your browser’s Help.

Chrome: Settings -> Show Advanced Settings -> Privacy -> Content Settings. For more information, consult Google’s help center or your browser’s Help.

Safari: Preferences -> Security. For more information, consult Apple support or your browser’s Help.